Boca Raton's electricity comes from FPL. Report an outage or downed line at 1-800-4OUTAGE (1-800-468-8243) and check the FPL Power Tracker map.

Last checked Oct. 8, 2026. Facts on this page come from Florida Power & Light and the City of Boca Raton.

Florida Power & Light (FPL) delivers electricity in Boca Raton. The city does not run the power grid, so outages, downed lines and restoration times all go through FPL. In a storm, check FPL’s map before you call; it may already know.

Who to call

  • Report an outage or a downed power line: FPL, 1-800-4OUTAGE (1-800-468-8243)
  • Outage map: FPL Power Tracker
  • Online outage reporting and status: FPL outage reporting
  • FPL mobile app: text “App” to MyFPL (69375)
  • Danger to life: 911
  • City streetlights and traffic signals: Traffic Division, 561-416-3372; after hours, police non-emergency, 561-368-6201

Report it

If your power goes out and your neighbors are out too, report it to FPL at 1-800-4OUTAGE or online, according to FPL’s power disturbances FAQ.

Downed power lines: call FPL at 1-800-468-8243 immediately, FPL says. Once a downed line has been reported, there is no need to report it again. Treat every downed line as live and stay well away.

The outage map

FPL’s Power Tracker is an interactive map of current outages across FPL’s service area. Enter a street address, city or ZIP code to see outages near you and the estimated time of restoration. It does not show flickers or brief interruptions. During an outage, open it on a phone or a battery-powered laptop.

Streetlights

Some Boca Raton streetlights belong to FPL and some to the city.

  • FPL streetlights: report online or at 1-800-4OUTAGE. FPL asks for the nearest street address and landmarks, or the light’s pole number.
  • City streetlights, traffic signals and signs: the city’s Traffic Operations team, 561-416-3372. After hours, call police non-emergency at 561-368-6201.

Before a storm

  • Sign up for AlertBoca (text AlertBoca to 38276) and the county’s AlertPBC for storm updates; see our hurricane prep guide.
  • Download the FPL app and save 1-800-468-8243 in your phone.
  • Portable generators up to 10,000 watts are free of Florida sales tax all year. Never run one indoors or in a garage.
  • If someone at home relies on powered medical equipment, plan ahead; Palm Beach County runs a Special Needs Shelter Program that requires registration.

Other utilities

  • Water and sewer emergencies: City of Boca Raton Utility Services, 561-338-7339.
  • Water billing: Customer Care Team, 561-393-7750.
  • Natural gas: Florida Public Utilities has gas lines in Boca Raton; call the gas company listed on your bill for a gas leak, and leave the building first.

Frequently asked questions

Who do I call for a power outage? FPL at 1-800-4OUTAGE (1-800-468-8243).

Is there an outage map? Yes, FPL’s Power Tracker at FPL.com/powertracker.

How do I report a downed power line? Call FPL at 1-800-468-8243 right away; call 911 if anyone is in danger.

Who fixes a broken streetlight? FPL for its lights; the city Traffic Division, 561-416-3372, for city lights and signals.

Related: hurricane prep, who to call at City Hall and moving to Boca Raton.